June 20, 2023

Tech Jargon Demystified: Copy That's Accessible to a Global Audience

In a world where technology connects us all, the possibilities for businesses to reach a global audience are boundless. Whether you're marketing cutting-edge software, innovative gadgets, or groundbreaking services, your success hinges on one crucial factor: communication. But here's the catch – how do you convey the value of your technical products and services to a diverse audience without drowning them in a sea of bewildering jargon and complex terminology?

Imagine this: You have a groundbreaking solution that could revolutionize industries worldwide. You've poured countless hours into developing it, ensuring its every feature is finely tuned for maximum efficiency. But if your potential customers can't understand what you're offering, it might as well be hidden in the depths of the internet, forever out of their reach.

That's where the art of writing compelling copy comes into play. It's the magic that bridges the gap between intricate technicalities and universal understanding. By stripping away the barriers of bewildering terminology, we can create a symphony of words that resonates with individuals from every corner of the globe.

So, in this blog post, we'll embark on a journey to demystify the enigmatic world of tech jargon. We'll explore strategies that transcend language barriers, allowing you to craft the niche copy that captivates and engages your global audience. Get ready to unlock the secrets of compelling communication, as we unravel the complexities and empower you to reach new heights of global success.

Welcome to a world where language unites rather than divides, where copy captivates rather than confuses – let's dive in and unlock the power of accessible communication for your technical products and services.

Know Your Audience

To create accessible copy, it is crucial to have a deep understanding of your target audience. While it may be perfectly fine to use regular tech jargon, you can only do that if your target audience is technophiles.

Identify the people you’re trying to reach and consider their demographics, cultural backgrounds, and technical expertise. By developing buyer personas and conducting market research, you can gain insights into their preferences, pain points, and the language they use. This knowledge will guide you in tailoring your copy to resonate with your global audience.

For example, your product may be an app that simplifies how people do their grocery shopping based on their preferences. To you, calling it an algorithm makes the most sense. However, for the people you’re hoping will use your product, that’s a complicated and confusing thing to understand. By providing contextual explanations and simplifying terms you’ll gain your target audiences’ attention better. 

Simplify Complex Concepts

One of the main challenges in writing for a global audience is simplifying complex technical concepts. Avoid using excessive jargon and acronyms that may be unfamiliar to non-technical readers. Instead, break down complex ideas into easily digestible language. Use analogies, metaphors, and real-life examples to make the content relatable and understandable, even for those without technical expertise.

Let’s look at the complex technical concept of Blockchain Technology. A simplified explanation of this would be to imagine a blockchain as a digital ledger or a spreadsheet that keeps track of transactions. Instead of having a single authority (such as a bank) managing and verifying transactions, a blockchain relies on a network of computers (nodes) spread across the world.

If this is still confusing consider an analogy or metaphor such as explaining blockchain as a Google Doc. Picture a blockchain as a public Google Doc that everyone can access but no one can edit without the consent of the network. Every transaction is like an entry in that document, and once it's added, it becomes permanent and visible to everyone.

A real-life example of blockchain could be explained as follows. Let's say you're buying a used car from someone online, and you want to be certain about its history and condition. With a traditional approach, you might rely on a centralized authority, such as a car dealership or a trusted mechanic, to provide you with that information. But with blockchain technology, you can have a decentralized and transparent system.

In this case, each transaction related to that car, such as repairs, maintenance, and ownership transfers, would be recorded on a blockchain. You, as the buyer, can access this blockchain and verify the history and condition of the car. It's like having a complete and tamper-proof record at your fingertips, eliminating the need to rely solely on the seller's word or third-party intermediaries.

By simplifying these concepts or using familiar knowledge that your target audience has, you’ll be able to understand them better and they’ll be able to understand your product or service and this will drive sales.

Use Clear and Concise Language 

When writing for a global audience, it is essential to use clear and concise language. Avoid convoluted sentences, run-on paragraphs, and excessive use of technical terms. Keep your sentences short and straightforward, and use active voice to enhance readability. Use bullet points, subheadings, and visual aids to break up the text and improve the overall readability of your copy.

Provide Contextual Explanations 

To maintain clarity in your copy, it's essential to provide contextual explanations for technical terms and concepts. Within the content itself, define and explain industry-specific terms, ensuring readers can follow along without confusion.

Hyperlinking to supplementary materials allows interested readers to delve deeper if needed. Enhance comprehension by incorporating glossaries or tooltips that provide concise definitions or explanations for complex terms. By offering these additional resources, you empower your global audience to access relevant information and grasp the intricacies of your technical products or services.

Incorporate Localization

When targeting a global audience, localization plays a crucial role in creating accessible copy. Take into account linguistic and cultural differences by adapting your content to suit different regions. Consider employing professional translators who specialize in technical fields to ensure accuracy and cultural sensitivity. Pay attention to nuances, idiomatic expressions, and cultural references that may need adjustment to maintain the integrity of your message across different languages.

Test and Iterate 

After creating your copy, it is essential to test its effectiveness with representatives from your target audience. Conduct user testing sessions to gather feedback and make necessary revisions. Pay attention to areas where participants express confusion or difficulty understanding the content. Iterate your copy based on the feedback received, continuously striving to improve accessibility and clarity.

Be Heard and Understood

Writing copy for technical products and services that are accessible to a global audience requires careful consideration of language, culture, and the elimination of jargon. By focusing on simplicity, clarity, and providing contextual explanations, you can craft compelling copy that resonates with readers from different backgrounds. 

TMG Global is your trusted partner in helping you break through the market with your tech products. With our comprehensive services in market research, compelling copywriting, localization, and more, we empower you to reach a global audience, maximize your product's potential, and achieve unparalleled success. Contact us today to find out how we can help you.

Share this post

Subscribe to our blog

Get the latest on all things copywriting.
We care about your data in our privacy policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Contact us

Get your free content audit today

No commitments or obligations, just see what we can do for you
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
© 2023 TMG Global. All rights reserved.